Terms of Service

Last updated: October 1, 2026

These terms govern your use of everfallcommunity.com, the Everfall FiveM community and game servers, and Everfall Discord applications and bots (the "Services"). Everfall ("we," "us," or "our") operates these Services.

Use the Services only if you agree to these terms and meet the eligibility requirements below. If you do not agree, stop using the Services. Our Privacy Policy explains how we process personal information; accepting these terms does not replace consent where the law requires it.

Questions about these terms can be sent to [email protected].

Contents

1. Using the Services
2. Eligibility and Accounts
3. Community Rules and Prohibited Conduct
4. Roleplay and Virtual Assets
5. Purchases, Subscriptions, and Refunds
6. Content You Submit
7. Recordings and Streaming
8. Intellectual Property
9. Third-Party Services and Discord Bots
10. Privacy and Account Closure
11. Moderation, Suspension, and Appeals
12. Availability and Service Changes
13. Disclaimers and Liability
14. Resolving Disputes
15. Changes to These Terms
16. General Terms and Contact

Using the Services

The Services provide a recreational roleplay community, player information, applications, support tickets, and related community tools. You may use features you are authorized to access for their intended purpose, subject to these terms, the applicable community rules, and third-party requirements.

This permission is limited, personal, non-transferable, and subject to your continuing compliance. It does not grant ownership of the Services, a staff role, or an entitlement to permanent access. We may withdraw access under the moderation and service-change provisions below.

Some features require an authenticated account, Discord membership, a linked game identity, or a specific community role. Submitting an application does not guarantee acceptance, a staff position, or access to a department or feature. Community and roleplay positions are not offers of real-world employment.

Eligibility and Accounts

You must be at least 18 years old, meet any higher minimum age required by applicable law, and have the legal capacity to agree to these terms. Do not misrepresent your age or identity.

The website uses Discord sign-in. We do not issue a separate website password or ask for your Discord password. Keep your Discord account, devices, and active sessions secure, and sign out on shared devices. Do not share, sell, transfer, or use another person's account without authorization.

Provide accurate information when a feature requires it and contact support if your linked identity is incorrect. Fictional character information should remain fictional. You are responsible for activity you authorize through your account; report suspected compromise promptly through support tickets or the contact address above.

Staff may check age eligibility under the community rules. Do not post identity documents, passwords, payment-card details, or other sensitive personal information in public channels or ordinary applications and tickets. If verification is needed, ask staff how to provide only the information necessary through an appropriate private channel.

Community Rules and Prohibited Conduct

Follow the General Rules, the published rules for your activity, and reasonable staff instructions. These rules govern gameplay and community conduct alongside these terms. A game rule cannot remove a legal right preserved by these terms or applicable law.

You must not:

• harass, threaten, discriminate against, impersonate, or deliberately endanger another person;
• publish private personal information without permission, distribute unlawful content, or violate another person's privacy or intellectual-property rights;
• cheat, exploit bugs, evade bans, falsify evidence, or interfere with another user's account;
• bypass permissions, access private tickets or staff tools without authorization, steal credentials, distribute malware, or disrupt the Services;
• reverse engineer access controls, tamper with client or server communications, conceal cheating, or interfere with moderation and anti-cheat systems, except where applicable law permits an activity;
• scrape restricted or personal information, send spam, or run unauthorized automation that abuses the Services or circumvents security or rate limits;
• buy, sell, or exchange in-game assets with other players for real money or real-world favors, contrary to the community rules; or
• use the Services for fraud or any other unlawful purpose.

Authorized integrations and assistive technology may be used within the permissions and limits that apply to them. Report security issues privately; finding a vulnerability does not authorize access to other people's information or disruptive testing.

Roleplay and Virtual Assets

Characters, currency, banking balances, businesses, vehicles, property, medical records, legal records, and other game assets are fictional. They are not real deposits, investments, property rights, professional advice, or claims against a real person. In-game currency has no cash redemption value through Everfall.

Game progress and assets may change through roleplay, moderation, balancing, development, resets, or technical failures. We cannot guarantee preservation or restoration of every item or record. Report losses through support with available evidence; restoration depends on what staff can verify and the applicable rules. These gameplay limitations do not remove rights attached to a real-money purchase under applicable law or the purchase agreement.

Purchases, Subscriptions, and Refunds

Use the official Everfall Store for purchases offered through it. Tebex operates that checkout, and its purchase terms, the product description, and the terms shown before payment govern that transaction. Read the price, currency, taxes, delivery conditions, subscription period, and cancellation information before purchasing.

Only make purchases with a payment method you are authorized to use. A purchase provides the described digital benefit; it does not buy immunity from community rules, guaranteed application approval, or permanent server access. Game assets and community access remain subject to the rules.

If you choose a recurring subscription, it renews according to the checkout terms until cancelled. Use the cancellation method in your receipt or Tebex Payment History. Leaving the community, signing out, or receiving a ban does not by itself cancel an external subscription.

For billing, cancellation, or refund requests, use Tebex Buyer Support. For missing in-game benefits, open an Everfall support ticket and provide the transaction reference privately. Never send full payment-card details. Refund eligibility depends on the purchase terms and applicable law; these terms do not waive statutory refunds, withdrawal rights, or remedies for faulty or undelivered content. Exercising a legitimate payment or consumer right is not prohibited.

Content You Submit

You retain any rights you hold in content you submit, such as applications, ticket messages, screenshots, clips, and feedback. Submit only content you have the right to share, and obtain any permission required from others. Keep reports honest and avoid including unrelated personal data.

You grant Everfall a non-exclusive, worldwide, royalty-free permission to host, store, copy, display, and process that content as needed to provide the feature you used, review applications, handle support, enforce rules, and maintain the associated records. Service providers may process it on our behalf for those purposes. This permission does not give us ownership of your content or unrestricted permission to advertise with private applications or tickets.

The permission includes technical formatting, indexing, accessibility conversions, and summaries needed for those purposes, and authorized processing by our providers or a successor operator. Any AI-assisted processing must follow the disclosures and conditions in our Privacy Policy, applicable law, and the source platform's requirements. This content permission does not itself authorize a new use of personal information that requires separate notice or consent.

You are responsible for the rights and accuracy of your submissions. We may decline, redact, preserve, or remove submissions and keep relevant evidence when reasonably necessary for support, security, enforcement, or a legal dispute. We do not promise to review every message or submission.

Content is shown according to the relevant feature's audience and access rules. Public posts may be seen or copied by others. Private tickets and applications may be reviewed by the staff and other participants authorized for that workflow; they are not a confidential professional service. We may remove or restrict content that violates these terms or the community rules.

Requests to delete content or personal information are handled under our Privacy Policy. Deleting a post or closing an account may not remove copies lawfully retained for security, appeals, other users' rights, or legal obligations.

Recordings and Streaming

The community rules permit gameplay recordings and streams. Your character, voice, game chat, and actions may appear in another player's recording, live stream, or moderation evidence. Keep real personal information out of gameplay and public voice or text channels.

Recording permission remains subject to applicable law, platform rules, privacy rights, and the community's prohibition on harassment. It does not authorize doxxing or publication of private support conversations. Players are responsible for their own recording and publication practices, and the platform hosting a recording applies its own terms and privacy notice.

You may share your own gameplay clips subject to those requirements and the rights of game and asset owners. Report misuse through support tickets. Everfall cannot guarantee removal of copies controlled by other users or platforms.

Intellectual Property

Everfall and its licensors retain their rights in the website, original community materials, branding, software, and other content they own. Third-party games, trademarks, assets, and open-source components remain subject to their owners' rights and applicable licenses.

You may read, save, or print materials you are authorized to access for personal community use. Do not resell our materials, redistribute restricted software or assets, or use Everfall branding to imply an endorsement without permission. This does not limit permissions granted by a separate license, applicable law, or the gameplay-sharing permission above.

Everfall is an independent community and is not affiliated with or endorsed by Rockstar Games, Take-Two Interactive, Discord, or other rights holders merely because we use their platforms.

To report suspected infringement, email [email protected] with your contact details, a description of the work, the location of the material, and the basis of your claim. Do not send unrelated personal information.

Third-Party Services and Discord Bots

Discord, FiveM, game publishers, Tebex, form providers, and other linked services apply their own terms and privacy notices. You must meet their requirements when using them. We do not control their availability, content, or independent data practices.

Everfall bots support the member, role, moderation, application, ticket, and game-access functions described in our Privacy Policy. Installing or interacting with a bot authorizes only the relevant feature and permissions. Do not use a bot to bypass Discord permissions or platform rules. Server administrators can remove a bot, and users can revoke an authorized Discord connection through Discord settings. Report bot errors, abuse, or policy violations through support or the contact address above.

Privacy and Account Closure

Our Privacy Policy explains what information is collected, how it is used and shared, retention, and privacy requests. Do not upload real medical records, bank details, government-identity documents, or similarly sensitive information into fictional game records.

You may stop using the Services at any time. To request account closure or deletion of personal information, email [email protected]. Signing out, leaving Discord, or revoking Discord authorization does not automatically erase existing community records or cancel a purchase subscription. We may verify your identity before acting on a request and retain information only where permitted or required, as described in the Privacy Policy.

Moderation, Suspension, and Appeals

We may remove content, restrict a feature, or suspend or end access when needed to enforce these terms or community rules, investigate abuse, protect users, comply with law or platform requirements, or address a security risk. Urgent protective action may occur before notice. Where appropriate, we will explain the reason, subject to safety, privacy, and investigation constraints.

You may ask staff to review a community decision through the available support or appeal process. If you cannot access that process, contact [email protected]. Provide the relevant decision and evidence without evading the restriction or harassing staff. An appeal does not guarantee reversal. Moderation does not remove privacy rights or mandatory consumer protections, and purchased benefits do not exempt an account from moderation.

We may correlate linked accounts and relevant identifiers, investigate suspected ban evasion, and use server-side monitoring, anti-cheat signals, and screenshots as described in our Privacy Policy. We may withhold detection details, reporter identities, or evidence where disclosure would expose another person's information, enable abuse, or compromise an investigation. Staff can correct a decision when new evidence warrants it; previous leniency does not promise the same outcome later.

After access ends, provisions that still have a purpose continue to apply, including intellectual property, lawful content retention, unpaid obligations, liability, and dispute resolution. We do not charge a penalty merely because you exercise a privacy, consumer, or appeal right.

Availability and Service Changes

The Services are developed and maintained over time. Bugs, maintenance, outages, third-party failures, and changes to gameplay may interrupt access or affect records. We may change, replace, or discontinue features, and cannot promise uninterrupted access or a particular release date.

Where a change materially affects a paid benefit or an ongoing agreement, the applicable purchase terms and legal notice or remedy requirements still apply. Keep your own copies of content or receipts you need; support recovery is limited to information available to us.

Disclaimers and Liability

To the extent permitted by applicable law, the Services are provided as available, without a guarantee that they will be uninterrupted, error-free, or suitable for every device or purpose. Roleplay information is entertainment, not medical, legal, financial, or other professional advice.

To the extent permitted by law, Everfall is not responsible for indirect or consequential losses arising from use of the Services, such as lost profits or business opportunities, or losses caused by a third party outside our control for which we have no legal responsibility. The Services are provided for personal recreation; do not rely on them for business operations or essential records.

Where applicable law allows this monetary limit, Everfall's total liability to you for claims arising from the Services is limited to the greater of US$100 (or its equivalent in your local currency) and the amount you paid for the affected Everfall service in the 12 months before the event giving rise to the claim. This limit does not reduce a mandatory refund, replacement, repair, compensation, or other remedy required by consumer or data-protection law. A third-party seller's obligations remain governed by its purchase agreement and applicable law.

Nothing in these terms excludes or limits liability for fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited. Mandatory consumer rights and data-protection rights remain intact.

You remain responsible under applicable law for harm caused by your deliberate unlawful conduct or intentional violation of another person's rights through the Services. Where the law permits, we may seek reasonable, documented losses and third-party claim costs directly caused by that conduct. This does not make you responsible for our own misconduct, impose an automatic fine, or require you to pay merely for using the Services or making a good-faith complaint.

Resolving Disputes

Contact [email protected] with a description of the issue and the outcome you seek so we can try to resolve it. This informal process is voluntary and does not prevent you from contacting a regulator, exercising a payment right, or bringing a claim before a competent court.

Applicable law determines your legal rights and which courts may hear a dispute. These terms do not remove mandatory protections available where you live. Separate terms accepted for a third-party purchase may govern disputes with that seller.

Changes to These Terms

We may update these terms when the Services, rules, or applicable requirements change. We will update the date at the top of this page and provide additional notice of material changes through the website or an appropriate community channel when required. Changes apply from the stated effective date or the date they are posted, unless a later date is specified.

If a change requires consent or renewed agreement under applicable law, we will obtain it before applying that change. If you do not agree to revised terms, stop using the affected Services. Changes do not retroactively remove accrued rights or alter a completed purchase contrary to its agreement or applicable law.

General Terms and Contact

These terms and the applicable published community rules describe the agreement for using the Services, subject to separate terms for a particular purchase or feature. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. A delay in enforcing a provision does not by itself waive it.

We may transfer this agreement with the Services to a successor that takes on our obligations, subject to applicable notice requirements and your mandatory rights. You may not transfer account access or obligations without our permission. Neither a community member nor a volunteer may make binding commitments on Everfall's behalf without authority. No provision creates an employment, agency, partnership, or joint-venture relationship with you.

For community help, use Support Tickets. For legal questions, privacy requests, account closure, or issues you cannot raise through support, contact:

• Operator: Everfall
• Email: [email protected]
• Website: everfallcommunity.com